Top 10 Collaboration Solution Companies - 2020
Even before the spread of the novel coronavirus, the world of business collaboration was in the midst of a rapid transition, with applications shifting to the cloud, team collaboration converging previous separate applications, and both IT and business leaders seeking for modern ways to measure value from their investments. Besides, the most immediate effect that COVID-19 has had is rapid—indeed, almost immediate—shift to working from home whenever possible. This mass migration of employees out of the office has established numerous challenges for those who are accountable for collaboration. In the short term, the two biggest challenges are ensuring that home workers can still effectively collaborate with their virtual colleagues, and ensuring that there is sufficient home-network performance to support technologies like videoconferencing.
Further, team collaboration is the new hub for work, as it integrates messaging, calling and meetings into a unified hub that provides for contextual communications and collaboration. Organizations increasingly view team collaboration as the single place where individuals can go to do their work. Owing to integrations that range from project management to HR applications, to service management, team collaboration abolishes the necessity to task-switch between different applications to work. At present, almost 70 percent of organizations are either using team-collaboration apps or on track to do so by the end of 2021. Also, except for the largest organizations, meetings have rapidly shifted to the cloud. Companies are also increasingly eliminating costly on-premise infrastructure like multipoint control units (MCUs), as well, in favor of cloud-based services. On the flip side, AI has long been hyped for its ability to automate and optimize a variety of applications and processes. In the collaboration arena, development in AI is allowing real-time translation, transcribing, note-taking during meetings and action-item generation. AI incorporated in videoconferencing endpoints and platforms is providing optimized meeting experiences by improving framing, audio and video.
CIOReview’s editorial board has assessed and shortlisted a number of the foremost prominent organizations within the collaboration solution providers industry. We hope this issue of the CIOReview helps you build the partnership you and your firm need to foster a technologically-driven learning environment.
We present to you CIOReview’s “10 Most Promising Collaboration Solution Providers-2020.”