Range co-founder and CEO Dan Pupius had noticed several points of improvement in the collaborative solution market. He says, “The biggest issue across all the people we've talked to is mental health and burnout. And this is less about being burned out from remote work and more about being burned out from the macro level events and environment that we're all operating in. We expect this to continue sometime at least into the back half of 2021. So it's really important for companies to focus on the fundamentals of how teams are working together, how they're supporting each other and how they cultivate belonging.” In this pursuit, breaking old school strategy planning and goal-setting is a rather large hurdle to get over. Range brings in ways of reeling in new school habits of asynchronous communication, transparency of leadership, and habit loops while reinforcing weekly behavior patterns and work cadence.
Teams can use Range to create and share check-ins—a pattern that endorses collaborative work. The check-ins can be used in multiple ways, depending on the team members' and managers' preferences. Some choose to check-in every day, while others prefer to do it only a few times a week. The important factor is to develop a cadence that works best for them. For example, for organizations running on Slack, adding the Range bot to the team Slack channel can help members see updates and check-ins all within Slack. This results in fewer interruptions—on account of frequent requests for project status updates—and more time to get stuff done. Users can even share a check-in without leaving Slack. All of this is done asynchronously, so no one’s waiting for anyone else to start their day. The Range solution is also extremely versatile in enhancing existing productivity tools in an enterprise team’s arsenal. Engineering teams, for example, often use it to enhance or even replace their daily standup meetings.
The capabilities run much more in-depth with check-ins offering seamless integration capabilities as well. Teams and managers can bring all their work activity into one place and quickly share context and content. Range integrates with tools like Google Drive and Google Calendar, Microsoft Teams, Github and Gitlab, JIRA, Asana, Trello, and more. Teams can create or make changes to documents, review pull requests, or complete projects in Asana, Range captures that progress.
In an instance, one of Range's clients was struggling with the transition to working remotely. Managers couldn't tell what their team was doing or who needed help, and individual contributors were feeling disconnected and isolated. After deploying Range, this is what the client had to say: “Range allows me to keep my entire team up to speed on what I'm working on as well as see what my fellow teammates are working on with their check-ins. As a team, we switched to Range mid-March 2020 as part of our response to transitioning remote due to COVID. Range has been an important tool in allowing us to continue to communicate and collaborate remotely.”
For the future, integrations are a key part of the Range experience. Pupius believes that it can help cut through the chaos from the myriad of tools people use. Range integrates with these tools and makes it much easier to write check-ins and show the work. As Pupius says, "We're going to double down on integrations and repurpose Range as a central hub for work. The other piece is we see check-ins as the anchor habit that drive other habits that lead to an effective organization. So we're looking at ways to help facilitate other common processes using the data that comes from these check-ins.” Range believes that it can help people have much better one-on-ones cross-team collaboration, making meetings more efficient, more inclusive, and more effective.